Privacy Policy

Effective Date: September 2024

At Bestie Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details provided voluntarily by you when you sign up for our services, newsletters, or contact us directly.

Payment Information: Billing details, including payment method, billing address, and transaction history, when you purchase our services.

Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies to enhance your browsing experience.Usage

Information: Information about how you use our website, including pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

We may use your information for the following purposes:

Service Provision: To provide and manage the services you have requested, including coaching sessions, online courses, and membership subscriptions.

Communication: To send you updates, newsletters, and promotional materials relevant to your interests, or to respond to your inquiries.

Payment Processing: To process payments and manage billing for services you have purchased.

Website Improvement: To analyse website usage and improve our offerings, ensuring a better user experience.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order, subpoena, or government investigation.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Your Choices

You have the right to:

Access and Update: Request access to or updates to your personal information at any time.

Opt-Out: Unsubscribe from our marketing emails or newsletters by following the opt-out instructions provided in the emails.

Delete Information: Request the deletion of your personal information, subject to legal or contractual restrictions.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure.

6. Cookies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture certain information. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]

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